Inside Sales / Customer Service: OFS West | Ottawa Fastener Supply
In accordance with Ontario Health & Safety Protocols, OFS is no longer requiring customers to wear Masks in our store. Curbside pick up still available.

Inside Sales / Customer Service: OFS West

Full Time
West End Store 2205 Robertson Rd. Nepean Ontario
Posted 2 years ago

Job Description

We are seeking a mostly inexperienced Full-time, dynamic Inside Customer Service Representative for our West end location. Hours are Monday through Friday with the occasional Saturday. If you are interested in joining a company that is committed to exceeding customer expectations in every way, consider joining our team.

Job Functions

Immediately address the customer, whether a call-in customer or walk in customer and adeptly handle more than one customer at a time, when necessary. Assist customers with identifying the specific product they are looking for based on their requirements and suggest alternatives if required and/or up-selling of related product(s)

Skills and Qualifications

·        1-2 years’ experience in an Inside/Customer Service position

·        Excellent phone and data entry skills

·        Ability to multi-task, prioritize and manage time effectively

·        Excellent communication skills

·        Creative problem solving

·        Interest in wood/metalworking, power tools, safety supplies, fasteners, a must.

Job Type


Job Features

Job CategoryRetail Sales

Apply Online

Due to worldwide shortage of N95 masks, hand sanitizer, sanitizing wipes, and other PPE (Personal Protective Equipment), Ottawa Fastener cannot promise delivery ETA’s for these products and will NOT be holding products for customers. If products do become available, it will be on a first come, first served basis. Please call 613 828 5311 or email if you are looking for these products.

Thank you.