The Ottawa Fastener Supply East and West store locations are only open for curbside pickups until further notice. Please contact us at 613.828.5311 or for orders and pick up.

Inside Sales / Customer Service: OFS West

Full Time
West End Store 2205 Robertson Rd. Nepean Ontario
Posted 7 months ago

Job Description

We are seeking a mostly inexperienced Full-time, dynamic Inside Customer Service Representative for our West end location. Hours are Monday through Friday with the occasional Saturday. If you are interested in joining a company that is committed to exceeding customer expectations in every way, consider joining our team.

Job Functions

Immediately address the customer, whether a call-in customer or walk in customer and adeptly handle more than one customer at a time, when necessary. Assist customers with identifying the specific product they are looking for based on their requirements and suggest alternatives if required and/or up-selling of related product(s)

Skills and Qualifications

·        1-2 years’ experience in an Inside/Customer Service position

·        Excellent phone and data entry skills

·        Ability to multi-task, prioritize and manage time effectively

·        Excellent communication skills

·        Creative problem solving

·        Interest in wood/metalworking, power tools, safety supplies, fasteners, a must.

Job Type


Job Features

Job CategoryRetail Sales

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