We are seeking a mostly inexperienced Full-time, dynamic Inside Customer Service Representative for our West end location. Hours are Monday through Friday with the occasional Saturday. If you are interested in joining a company that is committed to exceeding customer expectations in every way, consider joining our team.
Immediately address the customer, whether a call-in customer or walk in customer and adeptly handle more than one customer at a time, when necessary. Assist customers with identifying the specific product they are looking for based on their requirements and suggest alternatives if required and/or up-selling of related product(s)
Skills and Qualifications
· 1-2 years’ experience in an Inside/Customer Service position
· Excellent phone and data entry skills
· Ability to multi-task, prioritize and manage time effectively
· Excellent communication skills
· Creative problem solving
· Interest in wood/metalworking, power tools, safety supplies, fasteners, a must.
|Job Category||Retail Sales|